# Doubling Down on Scrintal’s Core Values > Processing feedback can be overwhelming, especially when it comes from many people with different backgrounds and needs and whose opinions you value equally. - Address: https://scrintal.com/blog/doubling-down-on-scrintals-core-values - Blog post by Ece Kural, published by Scrintal - Published: 2024-05-23 - Topics: Tools for Thought, Startup, Knowledge Management, Visual Thinking, Product Processing feedback can be overwhelming, especially when it comes from many people with different backgrounds and needs and whose opinions you value equally. There are two common challenges when dealing with feedback. Firstly, *understanding the “why” behind the request.* You do this by digging deeper to find the underlying problems needing innovative solutions. Some ask for specific task management features, while others want a wider selection of colors. But what lies behind these wishes, and how will we know we’ve fulfilled them? Secondly, it’s about *prioritisation*. On which solutions do you focus your efforts? When there are hundreds of possible directions, where do you start? After all, it’s just as much about what you choose to **not** focus on as it is about the things you end up doing. We face these challenges every time Furkan, Mathias, or I take a look at [Scrintal’s](https://scrintal.com/) feature request board. With almost 600 different requests, the board is full of great ideas. But ideas are just the raw material. We find clustering to be a powerful tool for navigating this challenge. Here are some of the things we found👇 ## A more flexible canvas - Incorporating additional visual elements on boards - Introducing freehand drawing and handwriting capabilities - Integrating image cards for richer content representation - Allowing for the resizing of cards on the board - Supporting PDF highlights and excerpts for seamless document integration ## Across device usage and Integrations: - Mobile apps - Easier way to send information to Scrintal - Various integrations Apart from these prominent categories, offline access, card and board templates, and tag management views are among the most recurrent requests. One makes better decisions when they are calm. So, we approached it methodically, allowing it to take time. It became a team exercise where we laid it all out and approached the challenge without preconceived notions. ![A 👀 into our brainstormings at the Scrintal office](https://scrintal.com/__l5e/assets-v1/c8b77abf-6344-4e21-92fa-0aaeeddbaf2b/doubling-down-on-scrintals-core-values-1.webp) *A 👀 into our brainstormings at the Scrintal office* We took a step back and focused on our “core product”. Our core product is what enables the users to *form their thoughts and ideas*. In the core Scrintal product, the canvas is the place where this happens. Users come to Scrintal to make sense of their ideas, and the canvas is where ideas take shape and connections are made. It’s the nucleus of your creative process. So, we made the initial decision of focusing on requests that speak directly to this process. If Scrintal’s main benefit is to let us form our thoughts and ideas, what needs to be in Scrintal to make sure we can “think” and “make sense”? We conducted numerous user interviews to find what one needs to think best. ![Thinking continues at the Scrintal office 💭](https://scrintal.com/__l5e/assets-v1/ae47bdb5-a454-44fa-b3d9-78b608061dbc/doubling-down-on-scrintals-core-values-2.webp) *Thinking continues at the Scrintal office 💭* We observed that everything starts with being able to work with our ideas. Shaping them into insights as fluidly as possible. It’s not a linear process, but rather one where you play around. Cutting, pasting and finally merging things into their final form. It’s about turning complexity into clarity. It’s about flow. ![](https://scrintal.com/__l5e/assets-v1/31fa7e0c-61ed-4247-9354-889db78d4337/doubling-down-on-scrintals-core-values-3.webp) ## Rethinking what a canvas can do Our focus moving forward is empowering you to unleash your creativity on the canvas like never before. We’re revolutionising the way you interact with your ideas, making the process more fluid, intuitive, and joyful than ever before. In this new Scrintal experience, we’re reimagining the canvas itself. While cards and boards have long been the foundation of Scrintal, we realised that their rigid structure was constraining creativity. So, we’re redefining the canvas, making it more dynamic and adaptable to your needs. Our vision is to transform the canvas into a playground for your mind — a space where you can think and use files, images, and various content types as you wish. We want you to have the freedom to manipulate your information, extract insights, and craft new narratives effortlessly. By rethinking the canvas, we’re breaking down barriers and embracing a more open-ended approach to ideation. This shift not only addresses the demand for a flexible canvas, but also lays the groundwork for our future innovations. In the upcoming days, we’ll show you what we mean by completely rethinking what a canvas can do 🧠 👾🕹️👾 You choose what’s next: \[1\] Check out what we’re building — [Scrintal](https://scrintal.com/) \[2\] Follow our updates on [X](https://twitter.com/scrintal) \[3\] Join our [community](https://l.scrint.al/join-community) --- Scrintal (https://scrintal.com) is a visual note-taking and research app. All pages and articles: https://scrintal.com/llms.txt